Lawyers can expect to face at least one professional complaint during their careers. When it happens to you, keep your cool. The fact is that vast majority of professional complaints are dismissed.
In hiring you as their attorney, your clients put a great deal of trust in you. They may trust you to protect their assets, their safety, their civil rights, or their liberty. As a result, you have a great responsibility to each of them.
As a practicing attorney, you understand the importance of ensuring that you’re serving your clients as effectively as possible. Despite your best efforts, the odds are you’ll face a malpractice claim at some point. A substantial percentage of attorneys are the subject to professional liability claims each year, and the average attorney faces three such claims throughout a legal career.
It’s perhaps easiest to start with the one thing not to do when a client threatens to sue you: ignore them. Although a threat is a long way from an actual lawsuit, taking the threat seriously will allow you to prepare for whatever may follow.